Shipping policy

Woolly’s, LLC Shipping Policy

We strive to deliver your products as quickly and efficiently as possible. Please review our shipping policy for all the details on how we handle your order:

Processing Time

All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In the case of significant delays, we will contact you via email or phone.

Shipping Rates & Delivery Times

See checkout for current shipping times and rates.

Delivery times are estimates and start from the date of shipping. Please note that delivery may take longer during peak seasons or due to postal service delays.

International Shipping

Currently, we only ship to addresses within the United States. Stay tuned as we expand our shipping options globally.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package online using the provided tracking number.

Lost or Stolen Packages

Woolly’s, LLC is not responsible for lost or stolen packages after the carrier has marked them as delivered. Please ensure your shipping address is secure to receive packages. If your package is lost in transit, please contact the shipping carrier directly.

Damages & Issues

If your order arrives damaged or defective, please contact us within 30 days of receipt. We will resolve the issue and ensure you're satisfied with your purchase.